Difficulty downloading tickets for Lyon

Forum to enable fans to provide help and tips on travel arrangements to away matches, as well as for opposition fans travelling to the Irish capital for matches.

Moderator: moderators

Difficulty downloading tickets for Lyon

Postby curious1570 » April 19th, 2017, 7:18 pm

So, I ordered two tickets for the match a few weeks ago and I went to print out my tickets today only to find I couldn't.
I have the e-mail confirmation and was issued with an order number and was directed to follow a link to download my tickets but could not do so as I don't have (or can't remember my user name)
I wonder can anyone help or do you think I will be able to sort it out at the ticketing office before the match?
Would really appreciate advice.
Thanks!
curious1570
 
Posts: 2
Joined: April 19th, 2017, 7:11 pm

Re: Difficulty downloading tickets for Lyon

Postby Xanthippe » April 20th, 2017, 7:20 am

You could try contacting Claire in the ticket office -someone mentioned yesterday how helpful she was when they were having a similar problem.
#LiveLifeLoveLeinster

#BeSeenBeHeardBeBlueBELIEVE



I'm a Book Mark and damn proud of it. Storm 1:08 forever
User avatar
Xanthippe
Malcolm O'Kelly
 
Posts: 3301
Joined: September 5th, 2008, 6:48 pm

Re: Difficulty downloading tickets for Lyon

Postby curious1570 » April 20th, 2017, 10:11 am

Thx. Is that Claire in Dublin? Would someone have a number?
curious1570
 
Posts: 2
Joined: April 19th, 2017, 7:11 pm

Re: Difficulty downloading tickets for Lyon

Postby Blue not red blood » April 20th, 2017, 1:42 pm

Had the same problem.
Give Claire a call.
You will need to send her your confirmation email as well

She was a great help and I got my tickets
User avatar
Blue not red blood
Enlightened
 
Posts: 924
Joined: May 6th, 2009, 8:33 pm

Re: Difficulty downloading tickets for Lyon

Postby nc6000 » April 20th, 2017, 2:18 pm

The tickets aren't exactly very printer-friendly either. Make sure you've plenty of ink.
User avatar
nc6000
Mullet
 
Posts: 1577
Joined: June 25th, 2007, 8:17 pm

Re: Difficulty downloading tickets for Lyon

Postby Xanthippe » April 20th, 2017, 4:47 pm

curious1570 wrote:Thx. Is that Claire in Dublin? Would someone have a number?


Here you go: 00353 1 269 3224
#LiveLifeLoveLeinster

#BeSeenBeHeardBeBlueBELIEVE



I'm a Book Mark and damn proud of it. Storm 1:08 forever
User avatar
Xanthippe
Malcolm O'Kelly
 
Posts: 3301
Joined: September 5th, 2008, 6:48 pm

Re: Difficulty downloading tickets for Lyon

Postby johng » April 20th, 2017, 5:34 pm

You are so patient Xan I would have hit him with this baby http://bfy.tw/BKo2

But then again I'm an ignorant bully. :lol:
User avatar
johng
Leo Cullen
 
Posts: 16466
Joined: March 23rd, 2009, 11:37 pm
Location: Behind You!!

Re: Difficulty downloading tickets for Lyon

Postby Lar » April 20th, 2017, 5:46 pm

Do the usernames and passwords sent with the original email outlining how to buy tickets still work? I saved my tickets to my laptop at the time so don't have an issue but that might help some people if they can't log in to their account and still need to print their tickets.
User avatar
Lar
Mullet
 
Posts: 1321
Joined: May 18th, 2011, 6:18 pm
Location: Dublin

Re: Difficulty downloading tickets for Lyon

Postby The Doc » April 20th, 2017, 8:59 pm

Lar wrote:Do the usernames and passwords sent with the original email outlining how to buy tickets still work? I saved my tickets to my laptop at the time so don't have an issue but that might help some people if they can't log in to their account and still need to print their tickets.

The usernames sent were temporary ones... The site asked you to set a new user name... Which if you didn't realise was needed to log back in and keep note of it, is the issue

Sent from my A0001 using Tapatalk
I like your right leg. A lovely leg for the role.
I've got nothing against your right leg.
The trouble is ... neither have you
The Doc
Mullet
 
Posts: 1481
Joined: August 11th, 2006, 2:59 pm
Location: Location Location


Return to On The Road

Who is online

Users browsing this forum: No registered users and 1 guest